Biashara Opportunities

Safaricom PLC (the company) is the leading technology company & integrated communication services provider in Kenya and has a steadily growing subscriber base. Safaricom is continuously expanding and upgrading its systems and processes to meet the changing needs of its customers.

In line with this objective, Safaricom partners with various suppliers (local and international) for supply of goods and services. Our efforts are geared towards positively impacting and transforming the lives of those in the communities around us and thus we strive to change the present to improve the future. Safaricom remains focused on offering the best customer experience with products and services that differentiate us from competition and this has led to the expansion of our services across the country.

In 2019 we made a commitment to our customers and partners to being Simple in how we reach out to you, Transparent in how we deliver to you and Honest in what we say to you, every day, everywhere, doing what we do FOR YOU. And it is this commitment that we deliberately and continuously seek to partner with competent suppliers and providers to partner with in the supply of various goods and services across the company.

Safaricom PLC (the company) is the leading technology company & integrated communication services provider in Kenya and has a steadily growing subscriber base. Safaricom is continuously expanding and upgrading its systems and processes to meet the changing needs of its customers. In line with this objective, Safaricom partners with various suppliers (local and international) for supply of goods and services. Our efforts are geared towards positively impacting and transforming the lives of those in the communities around us and thus we strive to change the present to improve the future. Safaricom remains focused on offering the best customer experience with products and services that differentiate us from competition and this has led to the expansion of our services across the country.

In 2019 we made a commitment to our customers and partners to being Simple in how we reach out to you, Transparent in how we deliver to you and Honest in what we say to you, every day, everywhere, doing what we do FOR YOU. And it is this commitment that we deliberately and continuously seek to partner with competent suppliers and providers to partner with in the supply of various goods and services across the company.

Safaricom PLC (the company) is the leading technology company & integrated communication services provider in Kenya and has a steadily growing subscriber base. Safaricom is continuously expanding and upgrading its systems and processes to meet the changing needs of its customers. In line with this objective, Safaricom partners with various suppliers (local and international) for supply of goods and provision of services.

The Sales & Distribution Channel is dedicated to providing excellent Omnichannel experience to the customer. This means that the Safaricom customer can expect to interact with the full bouquet of offerings – Consumer Business, Financial Services and Enterprise Products at all face-to-face touchpoints. The regional business teams are charged with achieving targets on revenue and business growth in these three areas.

• As such, there is a need for the services of a qualified team that is able to advocate and connect the customer with the services that meets their need, without delaying the process. Safaricom PLC is intending to run a Request for Proposals (RFP/tender) for the Provision of Outsourced Sales Workforce which is intended to lead to identification of a reputable firm(s) to carry out trade development support activities for our Consumer Business, Financial Services and Enterprise business units, and enable the achievement of set business targets. The Firm(s) will accomplish this through dedicated agents for acquisition and retention supporting our Regional Business Teams’ activities.

Safaricom PLC (the company) is the leading technology company & integrated communication services provider in Kenya and has a steadily growing subscriber base. Safaricom is continuously expanding and upgrading its systems and processes to meet the changing needs of its customers. In line with this objective, Safaricom partners with various suppliers (local and international) for supply of goods and provision of services. Our efforts are geared towards positively impacting and transforming the lives of those in the communities around us and thus we strive to change the present to improve the future. Safaricom remains focused on offering the best customer experience with products and services that differentiate us from competition and this has led to the expansion of our services to the regions is aimed at engaging our customers from the grassroots. In 2019 we made a commitment to our customers and partners to being Simple in how we reach out to you, Transparent in how we deliver to you and Honest in what we say to you, every day, everywhere, doing what we do FOR YOU. And it is this commitment that we deliberately and continuously seek to partner with competent suppliers and providers to partner with in the supply of various goods and services across the company.

The Sales & Distribution Channel is dedicated to providing excellent omnichannel experience to the customer. This means that the Safaricom customer can expect to interact with the full bouquet of offerings – Consumer Business, Financial Services and Enterprise Products at all face-to-face touchpoints. The regional business teams are charged with achieving targets on revenue and business growth in these three areas.

Safaricom Plc is the leading integrated communication and financial services provider in Kenya, with a steadily growing subscriber base. The company is continuously expanding and reviewing its business, to meet the changing competitive landscapes, needs, and profiles of its customers.

Our efforts are geared towards positively impacting the lives of those in the communities around us and thus we strive to change the present to improve the future.

To this end, Safaricom Plc intends to engage services of a reputable firm for the Implementation of Pass 99 Integrated System Management. Safaricom is therefore soliciting for Expressions of Interest (EOI) from interested qualified providers.