Calculating Customer Value

Image
Article Posted in: Marketing

Customer lifetime value is the total amount of money that a customer will spend from acquisition through the end of the relationship with a business. The customer lifetime values metric is used for a variety of marketing and analytical purposes. Many different formulas of varying complexity are used today to measure lifetime value.


Image
Article
Strategy Rules

Strategy rules are a predefined set of principles and guidelines that guide the formulation, implementation, and evaluation of strategies within an...

Image
Article
Financial Problems Small Enterprises Face

The Deloitte Kenya Economic Outlook 2016 notes that Kenyan SMEs are hindered by inadequate capital, limited market access, poor infras...