Safaricom Plc is soliciting for information from industry players for a robust Single View of the Customer solution in a telecommunications service provision environment. Information obtained from responses submitted will only be used to improve Safaricom’s knowledge of the vendors’ capabilities. No commercial evaluation of participating vendors will occur, and your participation is not a promise of future business with the company. Responding to this RFI does not preclude the vendor from bidding on any future solicitations. Safaricom Plc appreciates your cooperation and looks forward to a meaningful and productive collaborative market research effort. Safaricom Plc will treat all information received from RFI respondents as confidential. Recipients of this document shall also not disclose the content of this RFI to 3rd parties without written permission from Safaricom Plc.

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