Safaricom Plc intends to seek for the services of training institution that will be able to provide ISO and other training aligned to certification Safaricom holds. This will ensure teams ae competent to support the ISO standards that have been implemented thus attaining the strategies put in place by the organization.

The main scope of work to be covered includes training Safaricom employees in a wide range of ISO standards including:

Training Details

BCMS 22301 Requirements

22301 Implementer

22301 Lead implementer

22301 Lead auditor PIMS ISO

27701 Lead implementor SMS

ISO 20000-1:2018 Requirements

ISO 20000-1:2018 Internal Auditor OHS

ISO 45001 Lead Auditor

ISO 45001 requirements

ISO 45001 Internal Auditor

ISO 45001 Lead Implementor EMS

ISO 14001 Lead Auditor

ISO 14001 requirements

ISO 14001 Internal auditor training

ISO 14001 Implementer training CSR

ISO 26000 Lead Auditor

ISO 26000 requirements EOI- ISO

Public ISO 26000 Implementer QMS

ISO 9001 – Lead Auditor ISO 9001 requirements

ISO 9001 – Internal Auditor PAS99 PASS 99 Implementer PASS 99 Auditor EnMS

ISO 50001 Lead Auditor IS 50001 Requirement ISO 50001 Lead Implementer

AIMS AND OBJECTIVES

We are looking to partner with a training organization/institution that is mandated to undertake training by bringing alive the practical benefits that standards offer and make a permanent difference to how Safaricom works. The institution must have been assessed against internationally recognized standards and operate to the highest levels of quality and service. Evidence is required.

The Expression of Interest (EOI) document is intended to lead to the identification of a training institution that has demonstrable capacity to provide the stated trainings in the best possible way and in a manner that enables Safaricom Plc meet its customer expectations and deliver on the company’s strategic objectives.

The Expression of Interest should include the following documents:

1. Expression of Interest letter duly dated signed and stamped.

2. A proposal clearly indicating the following: -

➢ When the organization was set up and how many years, they have been operating in delivering ISO training with a minimum of 2 years operations.

➢ The experience of trainers lined up to handle the Safaricom Plc account with at least 3 years’ training experience (where applicable) in the listed ISO standards; include track record in the industry.

➢ A current list of clients where similar services has been carried out and confirm the specific brand(s) and/or portfolio(s) managed for the organization(s) in the last 2 years.

➢ Proof that the company is certified to issue globally recognized training certifications. Attach supporting documentation of the organization’s accreditation or any equivalent association, locally or internationally. Public

➢ Confirm if the organization shall work as a single entity or as a consortium/ partnership, if working as a consortium please provide entity names of the partners.

3. NEXT STEPS The next steps will be as below: -

a) Evaluation of the Expression of Interest submission

b) Shortlisting of companies/training institutions

c) Prequalification of shortlisted companies (where applicable)

d) Issue Request for Proposal tender document