Safaricom PLC is a leading telco company in Kenya serving different customer segments anchored on the vision to transform lives. A key customer segment that we wish to grow and serve is our Large Enterprises, Small Medium Enterprises/ Small Office Home Office (SOHO) and Wholesale customer(s). This is because they are key customer segment for the general growth of the Kenyan economy and thus important for us to meet our vision of transforming lives.  We believe that to meet this vision we need to embrace partnerships to bring to market amazing product propositions and experiences.

We are looking for a partner with solid and demonstratable experience in developing, reviewing and re-engineering Enterprise B2B Techno E2E processes, procedures and governance, to address product life cycle from ideation to retirement and full customer journey covering Lead to Order (L2O), Order to Cash (O2C) and Cash to Care (C2C).